Privacy Policy

1. Introduction

DOTT LEADS LLC ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management services, including when you provide your information through our contact form.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information — We may collect your name, email address, phone number, and mailing address when you submit forms, request information, or otherwise provide it to us.
• Communications data — If you opt in, we collect your messaging preferences and maintain records of consent and opt out activity related to SMS and email communications.
• Usage and device information — We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.
• Business and service data — If you engage our services, we may collect details associated with those interactions.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To send you SMS/text messages as consented to, including marketing communications and/or transactional messages such as updates and reminders.
• To communicate with you via email regarding your account or services.
• To maintain records of your consent preferences and opt-in history for compliance purposes.
• To improve and optimize our services and communications.
• To comply with legal obligations and enforce our Terms and Conditions.

4. SMS Communications & A2P Compliance

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

DOTT LEADS LLC uses an Application-to-Person (A2P) SMS messaging program. By opting in, you acknowledge and agree to the following:

• Your phone number will be used solely to send you SMS messages you have consented to receive.
• Message frequency may vary. Standard message and data rates may apply.
• You may reply STOP at any time to unsubscribe and stop receiving messages.
• You may reply HELP for help or additional information about our messaging program.
• Opting out of SMS communications does not affect your other rights or our ability to contact you through other means you have consented to.

5. No Sale of Personal Information

We do not sell, trade, rent, or otherwise transfer your personal information — including your name, email address, and phone number — to third parties for their own marketing or commercial purposes.

We will never sell your phone number or contact information to any outside parties.

6. Sharing of Information

We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in delivering our services (e.g., SMS platform providers), who are contractually obligated to keep your information confidential and use it only for the purposes we specify.
• Legal Requirements: When required by law, court order, or governmental authority, or to protect the rights, property, or safety of DOTT LEADS LLC, our clients, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.
• Third Party Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to maintain records of your consent, and to comply with our legal obligations. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights & Opt-Out Options

You have the following rights regarding your personal information:

• Opt out of SMS messages: Reply STOP to any text message to unsubscribe at any time.
• Email opt out: You can unsubscribe from marketing emails by clicking the unsubscribe link in the email.
• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to our legal obligations.

To exercise any of these rights, please contact us using the information provided below.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10b. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: